Policies and procedures
Every club policy in one place. Use your browser's find (Ctrl+F or ⌘F) to search.
In Policies and procedures
AODA Policy
Whitecaps London follows Ontario’s AODA standards to ensure full accessibility, dignity, and inclusion for all players, families, and…
Canada Soccer Safety Guide
Whitecaps London fully implements the Canada Soccer Safety Guide, ensuring national standards for safe sport, concussion care, and player…
Coach CPIC Verification
Whitecaps London requires all coaches and team officials to complete a Criminal Record Check (CPIC) and follows strict confidentiality…
Coaching Requirements
Whitecaps London requires all coaches to hold age-appropriate certifications, including MED, RiS, and Making Headway, ensuring safety,…
Code Of Conduct
Whitecaps London’s Code of Conduct outlines clear standards for coaches, players, and parents ... promoting respect, fairness, and…
Concussion Policy
Whitecaps London follows Ontario Soccer’s concussion safety standards and Rowan’s Law, ensuring every suspected head injury is treated with…
Dispute Resolution
Whitecaps London ensures all complaints are handled fairly, confidentially, and without bias, following clear procedures for reporting,…
Emergency Action Plan and First Aid Policy
Whitecaps London ensures all coaches are First Aid trained and prepared to act quickly in emergencies, following our detailed Emergency…
Emergency First Aid Education
Whitecaps London ensures all coaches complete certified First Aid and CPR+AED training through the Canadian Red Cross, maintaining a fully…
Equity and Inclusion Policy
Whitecaps London is committed to equity, inclusion, and respect for all, ensuring soccer is accessible, welcoming, and free from…
Grassroots Policies
Whitecaps London follows Canada Soccer’s Grassroots Standards ... age-specific formats designed to maximize touches, fun, and fair play…
Harassment Policy
Whitecaps London enforces a zero-tolerance policy for harassment, ensuring a safe, respectful, and positive soccer environment for all…
Payment Plan ... Financial Obligation Agreement and Injury Policy
Whitecaps London families must keep fees up to date under our payment plan and financial obligation policy, ensuring smooth participation…
Privacy Policy
Acceptance of this Privacy Policy is mandatory at registration. Whitecaps London adheres to strict data security and provincial standards…
Refund Policy
All parents or guardians must accept this Refund Policy at registration. Whitecaps London follows strict financial and contractual…
Weather Policy
Whitecaps London follows the CSA/OSA lightning safety standards ... when thunder roars, everyone goes indoors. Player, coach, and spectator…
Zero Tolerance Policy
Whitecaps London enforces a strict Zero Tolerance Policy ... no abuse, intimidation, or harassment toward anyone. Respect and safety come…
Straight answers from the Journal
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